A Smile Goes A Long Way

I used to enjoy going out to eat. The much better half and I would try to get out once a week, either for breakfast or dinner.

But now it’s just not fun. Not because of the prices. Not even because of the smaller portions at the same or higher prices. It’s the people.

I understand that no one wants to work anymore. I get it, but there are just some basic things that seem to have gotten lost in the last few years. Being pleasant and smiling is one of them.

For example, and yes you can call me an old curmudgeon. But when you go out for breakfast you shouldn’t have to ask for a refill on your coffee. You should be asked.

Same thing if you’re sitting at a drinking establishment enjoying a cold, frosty, adult beverage. If your glass is empty the bartender, server, bar wench, whichever term you care to use, should come over and ask if you want another. If you say no, that’s fine, but you shouldn’t have to call her (or him) over..

I get that it’s all about turning the seats over. In and out, fast and quick. I understand there isn’t enough help. I understand that the pay sucks. But if you’re a server and you depend on tips don’t you think you should at least try to earn them?

Everyone expects a tip, I think 20% is the “recommended” rate these days, but why would someone tip for lousy service? I understand that it’s not always the server’s fault. But smiling and apologizing go a long way. You earn a tip, it isn’t something that is guaranteed.

I know what you’re thinking, he must be somewhere and having a bad day. But that’s not it at all. I’m actually having a good experience. Which I admit is surprising since I am sitting in a chain restaurant having lunch. The server is very pleasant, she knows how to smile, she knows how to not be overbearing yet knows the right time to ask questions.

Now I don’t understand her tattoos, but that’s a post for another day. I would like to think that she gets it. Being nice, smiling, being friendly equals a bigger tip.

Don’t even get me started on leaving tips at the Dunkin Donuts.

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